8 Digital Trends for 2018

If you haven’t incorporated AI or machine learning into your 2018 marketing strategy, there’s still time. AI will be used to facilitate¬†personalization to a new level, and this year, expect everything to be personalized.

We’ve entered a data-driven era that’s more advanced than ever before. That’s why IgnitionOne has rounded up the eight digital trends to watch for the year ahead. Find out where your priorities¬†should be for 2018 while discovering the new technology and techniques that can help you and your team deliver the best results.

 

key insights

in this report

  • 85% of customer interactions will be managed without a human
  • Customers will expect personalized communication no matter the channel or device.
  • The continuous domination of mobile
  • The future voice of marketing technology
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